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Delivery & Returns Information

UK Delivery

Delivery Method Charge Delivery Time
Standard Delivery FREE (all orders) 3-5 working days
Express Delivery £3.95 1-3 working days
Next Day Delivery £7.95 Mon to Fri
£10.50 Sat
Next Day

All UK orders sent via standard free delivery are sent on the Royal Mail Tracked 48 Service.

Express Delivery and Next Day Delivery require a signature on arrival.

Next Day Delivery can only be processed by telephone. Please contact 01925 730343 to place your order.

We are unable to ship to PO Box addresses.

Should a product you have ordered be out of stock we will contact you immediately.

Orders placed at weekends or on bank holidays will be despatched on the following working day (subject to stock availability). Over the Christmas and New Year periods orders may take longer to be despatched.

The delivery times above for the Standard and Express delivery services are for indication purposes only. These services are not guaranteed to arrive within a certain time frame.

In the unlikely event that your order does not arrive within the specified time we ask that you kindly contact our customer care team on 0800 014 8338.

European Delivery

Delivery Method Charge Delivery Time
Standard Delivery £7.95 5-10 working days
Standard Delivery FREE (over £100) 5-10 working days

Effortless Skin ships to select European countries. Shipping is free on orders over £100 based on total order value after coupons and discounts have been deducted.

Delivery normally takes 5-10 working days but can take up to 15 working days. In the unlikely event that your order does not arrive within this time we ask that you kindly wait until the 15th working day before contacting us.

Returns Policy & Procedure

Notification of any damage or shortages in delivered goods should be made within 24 hours of their receipt by telephone on 0800 014 8338 or email If a product appears to be faulty, this should be reported to us via email or telephone and returned to us within 7 working days of notification.

Cancellation/Refund policy:
You have the right to cancel your order at anytime within 14 working days following receipt of your goods. If you wish to cancel your order please return the unopened and unused goods in their original packaging to us within 5 working days of notifying us of your wish to return the order. Your order should be returned using a tracked, signed for delivery service. We cannot accept any liability for returns that are lost in transit. Returns address:
Effortless Skin Ltd, Chapelhouse Barn, Pillmoss Lane, Lower Whitley, Warrington, Cheshire, WA4 4DW.
We will process a refund on receipt of goods.
Please note, we cannot process refunds for goods that are not returned to us within the specified 5 working day period, have been opened, used or are not in their original packaging.

Refused & Undeliverable Packages:
All undeliverable packages due to incorrect name or address, or not present/failure to claim will be refunded minus any delivery costs Effortless Skin Ltd has incurred in sending the products out to you.