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Beauty Therapist (Customer Relations)

  • Job Title: Beauty Therapist
  • Location: Warrington, Cheshire
  • Salary: Competitive
  • Job Type: Permanent/Full Time
  • Hours: 8:30am - 4:30pm

The Role:
An exciting opportunity for a Beauty Therapist has opened at Effortless Skin, the UK’s leading online retailer of cosmeceutical skin care.

We are looking for a qualified beauty therapist to work as part of our expanding customer relations team. Previous experience is preferred but not essential as full training will be given. Good attention to detail is a must.

Main Duties:

  • Respond to customer skincare and product enquiries on the telephone, email, online chat and social channels
  • Take customer orders over the telephone
  • Reply to customer order queries (including tracking queries, address changes, product changes etc)
  • Reply to customer reviews on the website
  • Respond to customer skin tests, providing product recommendations
  • Help the logistics team pick and pack customer orders during peak periods


  • Level 3 Qualification in Beauty Therapy essential
  • Good attention to detail
  • Excellent people skills and ability to develop strong relationships
  • Well-organised and efficient manner essential

What we’re offering:
You will be rewarded with a competitive salary, holiday entitlement, pension, staff discount, regular training and an excellent working environment..

About the company:
Effortless Skin is a Skincity company. Skincity is the largest online retailer of professional skincare in Scandinavia offering a unique online shopping concept to its customers. Skincity customers benefit from expert knowledge and advice from qualified skin therapists, a signature wrapping experience, free samples tailored to your skin’s needs, and a complimentary, in-depth skin assessment and analysis.

Please send your CV to